Android group messages not downloading

I have searched to the ends of the internet, worked with my provider, verified my APN, worked with Samsung support and went to an authorized Samsung service center without any luck on resolving my issue. I am not receiving all of my texts when in a Group text - MMS.

I will receive all of my texts, however, if I am in a one-to-one text message. I have factory reset my phone, ensured that the MMS auto download is on, the service center flashed the phone, and I have done all the things. When I am in a group text, I will recieve some of the texts but then some of them will not download. The text will fall under the person who sent it and it will have the following:.

At this point, I am ready to give up on Samsung. The service location could not resolve the issue and told me that I would have to send the phone into the service center without a temp being provided.

Obviously, sending my phone in without a back up is not an option. I have been having this issue for about two months now. It happens when I am on my mobile data only and wifi only. If anyone has any ideas, I would greatly appreciate it.

This is my last ditch effort before I move unhappily away from Samsung and to an iPhone. Go to Solution. View solution in context. Namaste Asteroid. All forum topics Previous Topic Next Topic. Accepted Solutions. BertnTX Constellation. This is the basic thing you can do. Just press the power button until you see the power menu and choose Reboot or Restart. After your phone restarts, check if you can download MMS.

If there is no stable Internet connection on your phone, the issue of MMS messages not downloading will occur. Make sure your mobile data or Wi-Fi on the Android phone is turned on. Then, go to search for something via a browser to check the connectivity. Sometimes, you are unable to download MMS due to the setting of this feature. To fix the issue, you can try to disable it.

This may be because of the limit of the messaging app. To fix MMS messages not downloading, you can delete those old messages to free up storage space. Just have a try. Receive Insufficient Storage Available' error on Android device? Here are 7 solutions to quick fix Android storage space running out issue. You know each app includes cache files that are used to save data. Sometimes cache files are corrupt, leading to Android MMS not downloading. To fix this issue, it is necessary to clear the cache and data for the messaging app.

Firstly, you can boot your phone to safe mode to eliminate the reason. In this mode, all the third-party apps are disabled. Just test the ability of MMS. If messages can be downloaded, a third-party app is a culprit.